Last updated: December 12, 2025

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Maison Qing (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in a responsible manner in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website (the “Site”).

 

By accessing or using our Site, you consent to the collection, use, and disclosure of your information as described below.

 

1. Personal Information We Collect

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We collect personal information only for purposes that a reasonable person would consider appropriate under the circumstances.

Information you may voluntarily provide includes:

• Name

• Email address

• Phone number

• Mailing, shipping, or billing address

• Order details or inquiries

• Any other information you choose to provide

We may also automatically collect limited technical information, such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the Site

• Referring website URLs

This information is used for website analytics, performance, and security purposes.

 

2. Purpose of Collection

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We collect and use personal information for the following purposes:

• To respond to inquiries and provide customer support

• To process orders, payments, and deliveries (if applicable)

• To communicate updates, brand news, or promotional information (with consent where required)

• To improve our products, services, and website experience

• To meet legal, regulatory, or contractual obligations

 

3. Consent

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We obtain consent before collecting, using, or disclosing personal information, except where permitted or required by law. Consent may be:

• Express, such as when you submit a form or place an order

• Implied, such as when you provide information to complete a transaction

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

 

4. Disclosure of Personal Information

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Maison Qing does not sell, trade, or rent personal information.

We may disclose information only:

• To trusted third-party service providers (e.g., website hosting, payment processors, shipping providers) who require the information to perform services on our behalf

• When required by law, court order, or regulatory authority

• To protect the rights, safety, or property of Maison Qing

All service providers are contractually required to safeguard your information.​

 

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5. Cookies and Analytics

 

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Our Site may use cookies or similar technologies to:

• Enable essential website functionality

• Analyze traffic and usage patterns

• Improve user experience

You may disable cookies through your browser settings, though doing so may limit certain features of the Site.

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6. Safeguards

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We implement reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information to protect against loss, theft, unauthorized access, disclosure, or misuse.

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7. Access and Accuracy

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You have the right to:

• Request access to your personal information

• Request corrections to inaccurate or incomplete information

Requests will be responded to within a reasonable time, in accordance with Canadian privacy law.

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8. Retention of Information

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We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

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9. Third-Party Websites

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Our Site may contain links to third-party websites. Maison Qing is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

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10. Children’s Privacy

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Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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12. Contact Information

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If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

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Maison Qing
Email: info@maisonqing.com
Address: 8362 Kennedy Rd Unit 3B, Unionville, ON L3R 9W5